I reckon we do have to adopt new tech in the mortgage biz.
If we don’t, we run the risk of getting left behind.

Typically, I see it run one of three ways:

1️⃣ The Non-Adopter
This is the broker still sending apps to the bank via carrier pigeon.
Usually great at doing the doing — but over time, risks losing their competitive edge.

2️⃣ The Shiny Object Chaser
Always at the forefront of every bit of new innovation that hits the industry.
Moves fast but runs the risk of getting sidetracked by every new gizmo that pops up.

3️⃣ The Middle Ground
This is where I like to play.
Keep an eye on anything new that hits the market and looks like a genuine game changer — while still investing most of our energy into what drives exponential improvements, not just incremental ones.